Politique de confidentialité

Privacy Policy

Last updated: June 26, 2026

1. Data Collection

Lumivie only collects information necessary for order processing, customer account management, after-sales service, and improving the user experience.

2. Data Collected

Data that may be collected includes:

  • First and last name

  • Mailing address

  • Email address

  • Phone number

  • Delivery information

  • Payment information (processed by secure payment providers)

  • IP address and browsing data

3. Use of Data

Personal data is used to:

  • process orders;

  • ensure product delivery;

  • communicate with customers;

  • respond to support requests;

  • prevent fraud;

  • improve the services offered.

4. Data Sharing

Personal data is only communicated to providers necessary for order processing (payment, delivery, hosting or technical services) or when required by law.

5. Data Retention

Data is retained only for the period necessary for the purposes for which it was collected or in accordance with applicable legal obligations.

6. Security

Eliteman implements technical and organizational measures to protect personal data against unauthorized access, loss, disclosure, or alteration.

7. Your Rights

In accordance with applicable regulations, you can request access, rectification, deletion, restriction, or portability of your personal data, as well as object to certain processing, where these rights are provided by law.

8. Cookies

The site uses cookies to improve navigation, measure audience, and ensure the proper functioning of certain features. You can manage your preferences via your browser settings.

9. Modifications

This Privacy Policy may be updated at any time. Any modification takes effect upon its publication on the site.

Contact

For any questions regarding your personal data:

Lumivie
128 Boulevard Haussmann
75008 Paris
France

Email: support@lumivie.com

Customer service: Monday to Saturday, 7:00 AM to 10:00 PM.